Our Address

Birchwood Tourist Park

Bere Road

Coldharbour

Wareham, Dorset

BH20 7PA

Contact Us

Tel:  +44 (0) 1929 554763

Email (General):

birchwoodtouristpark@hotmail.com

Email (Reservation enquiries):

birchwood-reception@hotmail.co.uk

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Please click HERE to link to our Privacy Notice and Policy

© 2016 - 2020 by Birchwood Tourist Park

Online Booking

Pitch fees are from 12 noon on day of arrival to 11am on the day of departure. 

One pitch is for one unit (e.g. caravan or tent or motor-caravan or trailer-tent) one car and includes an awning if applicable.

All adults, children, dogs, day visitor cars (with persons accessing the Park), gazebos, small tents and boats, jet skis and/or trailers, late departures until 4pm are in addition to the pitch charge.

Gazebo and windbreaks must fit in pitch area.

 

Please read our Park Rules & booking conditions (below) before making a booking as they apply to yourself and everyone in your booking. 
 
When we confirm a booking we assume you have read and agree to abide by the Park Rules for everyone in your booking.
 
This is to ensure the enjoyment of the Park and safety of all our customers and staff.
Bank holiday weekends: Pre booking is highly recommended
Minimum booking of 4 nights:
  • over Easter weekend
  • end of May bank holiday weekend
  • August bank holiday weekend
 
Minimum booking of 3 nights:
  • early May bank holiday weekend
  •   over Christmas
  • over New Year
​​
 At other times we accept any minimum number of nights, subject to pitch availability
If you wish to book your holiday online or check availability and prices, please click below.

For Reservations of larger units or specific requests, please contact us directly so we can check availability.

If you have any problems or queries please call us on 01929 554 763 (office hours) or email us.

Click on the PDF icon to download/open the Tariff :

CONDITIONS OF BOOKING

Bookings are accepted subject to the following conditions:

Please read our Park Rules & booking conditions before making a booking as they apply to yourself and everyone in your booking.

When we confirm a booking, you have read and agree to abide by the Park Rules for everyone in your booking. This is to ensure the enjoyment of the Park and safety of all our customers and staff.

Reservations

Can be made by phone, in person, by email or through our website.

Each pitch requires dates of the holiday, contact details of the main pitch occupant, number & names of occupants, any extras, and vehicle registration/s. If you wish to reserve a pitch close to another family/pitch we will endeavour to site you in a preferred area, however unfortunately we cannot always guarantee specific pitch numbers.

When booking please disclose the size of your unit to help ensure the pitch size is adequate.

A provisional booking (no deposit paid) can be made in person, over the phone or through email, we will hold the pitch for a maximum of 10 days or as discussed. To confirm an intended stay a non-refundable £25 deposit is required. If no deposit is received we will contact you as we require the deposit or to tell you that we will be re-letting the pitch. The balance is due one week prior to arrival or on arrival at the management’s discretion.

If we are fully booked on your preferred pitch type we will offer an alternative pitch type if possible. Please contact us by phone to check the most up to date pitch availability or check our website. Not all pitches are available to book through the website.

Online bookings require a £25 non-refundable deposit, per pitch, bookings are not secured until you receive an email from us to confirm the deposit has cleared and the reservation has been made. We reserve the right to refuse online bookings at the management’s discretion, in which case the deposit will be fully refunded. Once the booking has been confirmed, the balance is due one week prior to arrival. Reminders are sent by email.

Payment and confirmation of reservation

We will confirm a booking as soon as possible.

Payment is by cheque made payable to Birchwood Tourist Park, by cash or by debit or credit card. (We do not accept American Express).

Online bookings require full payment one week before the booking commences. If we don’t receive the balance within one week of your arrival date, we’ll contact you to inform you we may re-let your pitch and we won’t be able to offer a refund.

Amendments and cancellation of bookings

Please contact us if you need to amend or cancel your booking as soon as possible. We reserve the right at our discretion, to charge an administration charge of £25.00 for cancellation of a booking.

Holiday insurance is strongly recommended as we regret we are unable to allow refunds if a pitch is vacated early or you are unable to attend the holiday for any reason, except in extenuating circumstances and at managements discretion.

Bank holiday weekends. Pre-booking is highly recommended:

4 night minimum for bookings over Easter weekend, end of May bank holiday weekend and August Bank holiday weekend.

3 night minimum for bookings over early May bank holiday weekend and over Christmas and New Year. At other times we accept any minimum number of nights, subject to pitch availability.

Arrivals & Access to Park

Arrival is from 12 noon.

Arrivals after 6pm must be pre-arranged, to ensure staff are available to welcome you. It is at the on-call wardens discretion as to if it is safe to access your pitch if you are arriving after 6pm.

On arrival campers must register at Reception or contact the on-call warden with vehicle registration details.

Access to the Park is by vehicle registration number plate recognition provided a valid booking is in place. We will check the intended booking made and alter the details accordingly. Any additions or amendments due must be paid on arrival.

There is no vehicular access on or off the Park between 10pm and 7am, unless it is an emergency.

Late Arrival

If arriving after 10pm please pitch yourself quietly in the late arrival area, and report to Reception the next morning.

Visitors

All visitors must register at reception and pay charges from the price list. Depending on space, visitor vehicles and extra cars may not be permitted on site and must park at reception. Generally one car per pitch.

Pitching

We cannot guarantee a specific pitch number or area.

All units (tents or caravans or motorhome or similar unit) should be placed only as directed by staff, and may be transferred to other pitches if it is necessary for any reason.

One pitch is for one unit, one car and includes an awning if applicable. All units must be a required 20 feet apart.

In the unfortunate event of a requested pitch or area not being available on arrival we will relocate you to an alternative pitch or area.

Unit size may be assessed on arrival and our decision is final.

Pitch sizes vary, general width is 4.6m (15ft). Pitch lengths are 7m (23ft) or 8m (26ft) or 11m (36ft). Some pitches can accommodate larger units, please enquire at reception.

All adults, children, dogs, day visitor cars (with persons accessing the Park), gazebos, small tents and boats, jet skis and/or trailers, late departures until 4pm are in addition to the pitch charge.

Gazebo and windbreaks must fit in pitch area.

Departures

Departure is by 11am unless a late departure is booked, barrier access amended and appropriate tariff paid, in which case departure is by 4pm.

Ensure that the pitch is left clean and tidy.

Late payments

Any continued late payments or failure to make full payment shall entitle Birchwood Tourist Park to charge a one-off surcharge of 10%, further interest (at statutory rate) and any additional charges incurred, including debt recovery costs and administration expenses in the collection of any late or failed payments on any unpaid booking.

For general enquiries

Please contact us via telephone, email or complete the message form on our website Contact Page.

Privacy Notice (GDPR) and CCTV

Our privacy notice and policy can be found on our website. We will not pass on your personal details to third parties and we will only contact you regarding your stay with us.

Please be aware recording CCTV operates throughout the Park.

Wifi

Limited Wifi is available on some areas of the Park. An access code is required at an additional charge. If you are likely to require this facility please enquire at reception.

Please note: Some facilities will be limited to high season.

 

Last updated 29/02/2020