Frequently Asked Questions
Why do we need the vehicle registration numbers?
To ensure access to the park through the Security Barrier, for the duration of your stay.
Can we have a BBQ?
Yes, charcoal only and gas barbecues are permitted, provided they are raised off the ground. We have bricks available for you to borrow so please ask at the Shop.
Can we have a camp fire?
No, due to our proximity to the Forest we do not allow camp fires with any type of fuel, as an obvious fire safety precaution.
Can we freeze our ice packs?
We have a freezer of Birchwood ice packs which we hire out (£1 deposit per pack, refunded when you return the ice pack) and a charge for freezing (per pack). Just ask at the Shop.
What is the internet / phone signal like?
Due to being surrounded by the Forest and having no access to fibre-optic cable, the phone and internet signal is limited to some parts of the park, and in some places is non- existent. Ideal if you want a holiday where you can get away from it all.
We have Park WiFi codes that you can buy a login code from the Shop (now a daily charge), although we cannot guarantee the speed of the internet signal.
There is a pay phone near the shop in case of an emergency.
What is television reception like on the Park?
There are certain areas of the Park that have better reception and fork-style aerials seem to have better signals. The Fully-serviced and Semi-serviced pitches have TV aerial sockets so generally get a better signal.
Can we get into the forest?
Yes, we have direct access into Wareham Forest and are close to the Sika Trail run by the Forestry Commission. Ideal for cycling a 7 mile route to Wareham or walking an easy grade trail of 2 miles. We sell the maps at reception for a small charge or you can print your own from this link to the Sika Trail. We also have a bridle way running directly down the edge of the Park from the Bere Road into Wareham Forest, a section of the Wareham Forest Way.
Can we book a pitch next to our friends or family?
Group bookings will be considered, but by arrangement only and we will try our best to get pitches together if we can. Please be aware each unit must remain within the four corner pitch blocks for fire regulations.
If you wish to book a pitch next to your friends or family, please give us a ring to check availability so we can make the booking over the phone. We cannot guarantee pitches together if you book online and whilst we will endeavour to site you in a preferred area, unfortunately we cannot always guarantee specific pitch numbers or areas.
If we are able to accommodate your group, details of each pitch occupier will be required (names, address, unit details and vehicle registration number) so individual bookings can be made. We can often accommodate electric hook up pitches next to non-electric pitches.
We ask that all our customers make themselves familiar with our Park Rules and especially remember to be considerate to each other and our staff, and to keep the noise down during our night quiet times (between the hours of 10.30pm and 7.30am).
Can we extend our booking if we decide we want to stay longer?
We will be pleased to do so wherever possible, please just enquire at reception.
We’d like to leave later than 11am on our day of departure, is this possible?
We offer a 'Late Stay' addition to your booking for £5.00 to allow you to stay on your pitch until 4pm on your day of departure, subject to pitch availability and by arrangement only.
If you wish to depart later than 4pm then another night would need to be booked and paid for, departure would then be before 10pm when the barrier closes.
If your pitch is reserved and a late stay on the pitch is not possible we can find a space for you to pull off the pitch for a later departure or you can leave the caravan or trailer or motorhome with us if you want to go off for the day and collect it later. Just pop in to reception and have a chat with us.
Can we have a gazebo on our pitch?
Provided it will comfortably fit on your pitch then yes, however we will assess each gazebo on a case by case basis. Due to fire safety regulations we request a bucket of water is kept next to the gazebo at all times. Please make arrangement at Reception and also see our tariffs for the additional gazebo charges. Should the gazebo cause any inconvenience to surrounding pitches we will request it is taken down.
We are swapping half way through the holiday with our parents/ children/ grandchildren, can we adapt the booking to suit the number of occupiers for each night?
Yes, let us know the details of occupants for each night and we will calculate the correct bill for you. Don’t forget to let us know if cars are changing through the stay so we can enter the correct vehicle registrations for the barrier system.
Our friends are coming to visit us, is that ok?
Yes that’s fine, but please let us know at Reception when they arrive and which pitch you are on. A charge is payable per visitor car, as per the seasonal tariff. They can leave their car near the Shop and walk down to your pitch.
Please note the latest time the barrier will open for visitors is 5.45pm, so if they wish to stay for the evening they will have to park outside the barrier. Obviously if they decide to stay the night you would need to register them at reception the following morning and pay the nightly tariff.
Do you have Seasonal Pitches?
Please see seasonal pitch information here.
Is there a bus or any public transport from the Park?
Unfortunately there are not currently any buses that pass the Park on the Bere Road. A bus service runs from Wareham train station to either Swanage or Poole on the Breezer Route 40 bus.
The nearest train station is Wareham.